Technical Support
- Contact techsupport@ua.edu regarding:
- Broken links
- Images not displaying
- Videos not playing
- Content not loading
Schoology Support
- Contact schoologyenrollments@alsde.edu regarding:
- Linking multiple accounts
- Schoology login issues
PowerSchool Support
- Contact schoologyenrollments@alsde.edu regarding:
- Grades not syncing
- PowerTeacher Pro login issues
Academic Support
- If you have questions about course content, enrollment, academic integrity, accommodations or other academic issues, ACCESS is here to help. Contact your ACCESS Support Center for help with questions like these:
- How can I accommodate my students with IEPs/504s?
- How do I enroll a new student in an ACCESS course?
- The school year has already started. Can I still enroll a student in an ACCESS course?
- How can I add content or otherwise customize the ACCESS course I’m teaching?
- As an ACCESS teacher, how can I address academic integrity issues?
- As an ACCESS student, what counts as an academic integrity violation?
- When is the drop date and how does it affect my students?
- How do I find or change test passwords?
- How do I contact my teacher or facilitator?